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Limited Warranty

What’s covered?

Defects due to faulty materials and workmanship of the product.

What’s NOT covered?

  1. Damage caused by the owner when attempting to fix or alter the product by himself or herself.
  2. Damage caused by misuse, abuse, neglect, alterations or unauthorized repair.
  3. Natural depreciation.

Warranty Period

Refer to your User Manual.

Who’s covered?

This limited warranty is only effective for the original purchase. It is NOT transferable.

How to request warranty services?

To obtain the benefit of this warranty, please leave your message here, or send an email to support@airthereal.com. Our customer service will address your issue in 24hs.

What Airthereal will do?

  1. Repair the item.
  2. Replace the item if repairable.
  3. Refund under certain circumstances.
Issue Description
Customer Information