Shipping Info

COVID-19 Shipping Delay

Due to a significant increase in demand driven by COVID-19, it is taking us longer than usual to fulfill orders. Thank you for your patience during this difficult time.

Shipping

Most orders are processed within 24 to 48 hours - excluding weekends and holidays.
Please refer to the table below for an estimate of shipping costs and delivery times.

Country	Ship From	Order Quantity	Shipping Charge	Estimated Before the Days
United States	United States	Unlimited	FREE (Ground Shipping)	7-14 Business Days
Europe	Germany	Unlimited	FREE (Ground Shipping)	7-14 Business Days
Europe/United States	China	Unlimited	FREE (International Express)	7-14 Business Days

*Please note that different products are distributed from different warehouses, which leads to different shipping fees.

Tax and Import Duties

We cover any customs and import duties. If you happen to be asked to pay any customs or import duties, please contact our Customer Care team here with proof of payment and we will refund charges when applicable. In certain cases, orders exceeding $800 may be subject to customs clearance which may cause a delay in shipping.