Shipping Info
COVID-19 Shipping Delay
Due to a significant increase in demand driven by COVID-19, it is taking us longer than usual to fulfill orders. Thank you for your patience during this difficult time.
Shipping
Most orders are processed within 24 to 48 hours - excluding weekends and holidays.
Please refer to the table below for an estimate of shipping costs and delivery times.
|
Country |
Ship From |
Order Quantity |
Shipping Charge |
Estimated Before the Days |
|
United States |
United States |
Unlimited |
FREE (Ground Shipping) |
3-5 Business Days |
|
Europe |
Germany |
Unlimited |
FREE (Ground Shipping) |
5-7 Business Days |
*Please note that different products are distributed from different warehouses, which leads to different shipping fees.
Tax and Import Duties
We cover any customs and import duties. If you happen to be asked to pay any customs or import duties, please contact our Customer Care team with proof of payment and we will refund charges when applicable. In certain cases, orders exceeding $800 may be subject to customs clearance which may cause a delay in shipping.
Support
If you’re wondering about an order, our products, or our website, shoot them an email at support@airthereal.com or call at 1-725-333-0437.