Is the True HEPA filter can block the virus like the coronavirus?

HEPA air purifiers work well against airborne particles by capturing them in the HEPA filter. It filters out 99.97% airborne particles including pollen, dust, and other pollutants. To a degree, HEPA air purifiers are able to efficiently block the particles that are virus-sized. But there are no studies to date with that air purifiers are able to help protect against infection. So please follow the CDC's recommendations to help prevent COVID-19: wash your hand, clean and disinfect frequently.

Will Airthereal ozone generators kill viruses?

Airthereal's ozone generators passed SGS's test that kills more than 99.98% bacteria. Some specialists also found that it's very effective against viruses.
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Can Airthereal offer the delivery service during the Coronavirus (COVID-19) outbreak?

Our delivery service is fully operational across the USA and Europe. If you have any questions about the status of your order, please get in touch with us via

Is it safe to receive orders?

For guidance on Coronavirus, please refer to the World Health Organization website.

Why does your website show “There are no shipping methods available for your cart or address”?

US version products can only be sent to the US, and EU version products can only be sent to Europe. Please select the correct product and try again. If you have any concerns, please feel free to contact us via